A Complete Guide To Fix QuickBooks Outlook Is Not Responding Error
With the ability of Microsoft Outlook, QuickBooks can also integrate with the numerous third-party applications and serve them with email functionality. While integrating Outlook with QuickBooks, users are enabled to send invoices and business reports to their customers immediately. It further helps them to work in a better-shared data access environment. However, due to various technical reasons, you might end up with QuickBooks Outlook is not responding error. Well, this blog will help you find some handy solutions to get rid of this issue.
Why QuickBooks 2019 Outlook Is Not Responding? To know the possible causes, give us a call on our Toll-Free Number (855)-948–3651 and connect with our expert for the error resolution.
4 Effective Steps To Resolve QuickBooks Outlook is not responding
What Triggers QuickBooks Email Outlook Is Not Responding Error?
Below we have mentioned the possible reasons that can lead to the issue “QuickBooks Outlook Freezes when Sending Email.” Let’s have a look:
1. You might not have installed Outlook on Windows correctly.
2. An outlook application might be running in the background while you are trying to send an email from QuickBooks.
3. The user has undergone an incomplete or corrupt installation of the QuickBooks Desktop application.
4. The Outlook email configuration file MAPI32.dll is damaged.
You might have an incorrect email configuration in QuickBooks Desktop
Procedures To Fix “QuickBooks 2019 Outlook Is Not Responding” Problem:
Now that you are aware of the possible reasons, you must proceed and follow the troubleshooting methods listed below to fix QuickBooks map has stopped working error:
Solution 1: Confirm that QuickBooks is not running as Administrator
1. At first, shut QuickBooks and click on the Windows Start menu.
2. Now, enter QuickBooks into the blank space.
3. After that, find and right-click on the QuickBooks icon.
4. Further, select the option open file location.
5. Now, you have to open the company file location and search for QuickBooks.exe file in the same folder.
6. To proceed, right-click on the QuickBooks.exe files and selects Properties.
7. Then, choose the Compatibility tab and uncheck the box for Run this program as Administrator option.
8. Lastly, click on Apply, followed by OK to finish the process.
9. If “QuickBooks Outlook is not responding” error persists, then try the next solution.
Solution 2: Select Outlook as QuickBooks email preference
Before you proceed with this resolution method, you need to make sure that you have selected Outlook as the email preference in QuickBooks. Follow the steps as shown:
1. In the first place, you need to log in QuickBooks from your web browser and then go to Options.
2. After that, click on the edit option depicted by a pencil icon.
3. Next, navigate to the Preference and select the option “QuickBooks Email”.
4. From Edit, you need to go to the Preference tab and select “Outlook”.
5. At last, close all the tabs running in the background and Restart your system.
If the error “QuickBooks is unable to send your emails to Outlook 365” continues, then try the next solution.
Solution 3: Repair damaged MAPI32.dll file
If damaged MAPI32.dll file is the reason behind this issue QuickBooks Outlook is not Responding, then you can follow the below-given steps to fix it:
1. In the first place, you have to close all the applications running in the background.
2. Then, you have to open the Windows File Manager and go to the location:
C:\ Windows\ System32 folder
3. After that, you need to search and double-click on the Fixmapi.exe file.
4. Wait till the repair completes and try once again to send the email from QuickBooks.
Get Help From QuickBooks Experts!
We hope that the above-explained solutions helped you in resolving the error QuickBooks outlook is not responding. However, even after following the troubleshooting process, QuickBooks is unable to send emails due to network connection issue or any other reason, we suggest you get in touch with our technical experts.